Software comparison
Best Free CRM Software
A free CRM is only useful if it stays useful after the first week. We look beyond the word 'free' and focus on whether a freelancer or small team can actually capture contacts, manage deals, follow up and keep their data without immediately needing a card.
Independent research · Verify current pricing with each provider
Pricing reality
Plan limits were checked against official provider pages on October 14, 2026. A permanent free plan is different from a time-limited trial, and some providers cap users, contacts, storage or advanced features. Confirm current terms before migrating customer records.
At a glance
Which one fits?
Best for: A conventional CRM for contact and deal management
Free: HubSpot lists free tools at $0 for up to 2 users and 1,000 contacts, with no expiration date. The provider also lists up to 1 million records across other standard object types per account.
Best for: Small teams that need a traditional CRM with follow-up reminders
Free: Zoho CRM lists a Free Edition that is free forever for up to 3 users. Published limits include up to 10 custom email templates, up to 10 free data exports and 5,000 API credits per rolling 24-hour window; individual API operations may consume different amounts of credits.
Best for: Teams that want basic sales contact management for up to three users
Free: Freshworks' official plan comparison lists a $0 Free plan for up to 3 users. Check its current comparison table for the exact included features and limitations.
Best for: Very small teams wanting basic CRM plus tasks and collaboration
Free: Bitrix24's official pricing page currently describes its Free plan as 100% free for 1–2 users and lists 5 GB of storage, basic contacts and deals, tasks, calendars, chat and video calls.
Best for: Solo users who want a flexible client database rather than a dedicated sales system
Free: Notion's Free plan allows unlimited pages and blocks for a solo workspace, with a 5 MB per-file upload limit. Free workspaces with 2 or more workspace owners are limited to 1,000 blocks per workspace.
Detailed review
What to know before you choose.
HubSpot CRM
Best for A conventional CRM for contact and deal management
Free plan and limits
HubSpot lists free tools at $0 for up to 2 users and 1,000 contacts, with no expiration date. The provider also lists up to 1 million records across other standard object types per account.
The Trade-off
The free tier is a strong starting point, but advanced automation and features from other HubSpot products may require an upgrade. Verify each must-have feature instead of assuming all HubSpot functionality is free.
Zoho CRM
Best for Small teams that need a traditional CRM with follow-up reminders
Free plan and limits
Zoho CRM lists a Free Edition that is free forever for up to 3 users. Published limits include up to 10 custom email templates, up to 10 free data exports and 5,000 API credits per rolling 24-hour window; individual API operations may consume different amounts of credits.
The Trade-off
The free edition includes useful core sales tools, but certain email integrations, mass emailing and more advanced capabilities require paid editions. Check the official edition comparison before choosing it.
Freshsales
Best for Teams that want basic sales contact management for up to three users
Free plan and limits
Freshworks' official plan comparison lists a $0 Free plan for up to 3 users. Check its current comparison table for the exact included features and limitations.
The Trade-off
A reasonable option for a small sales team, but compare the free feature set with paid Growth features before relying on a specific workflow or integration.
Bitrix24
Best for Very small teams wanting basic CRM plus tasks and collaboration
Free plan and limits
Bitrix24's official pricing page currently describes its Free plan as 100% free for 1–2 users and lists 5 GB of storage, basic contacts and deals, tasks, calendars, chat and video calls.
The Trade-off
The extra collaboration tools can be useful, but the current user ceiling and basic-CRM scope mean it is not an unlimited free CRM for a growing team. Check paid-plan pricing before inviting more users.
Notion as a DIY CRM
Best for Solo users who want a flexible client database rather than a dedicated sales system
Free plan and limits
Notion's Free plan allows unlimited pages and blocks for a solo workspace, with a 5 MB per-file upload limit. Free workspaces with 2 or more workspace owners are limited to 1,000 blocks per workspace.
The Trade-off
You need to design and maintain the database yourself. Reminders, pipeline controls and sales automation are not equivalent to a dedicated CRM, so use Notion when flexibility matters more than built-in sales workflows.
Free means different things
Check the limits that arrive after you build the habit.
The important question is what happens when your contacts, users, storage or automation needs grow. Check data export, integrations, branding, upgrade requirements and whether a trial ends before migrating your real records.
Official plan pages checked
The plan details below reflect published provider information checked on October 14, 2026. Feature availability can vary by product, region and plan, so confirm the current terms before depending on a limit.
- HubSpot official pricing — free users, contacts and record limits.
- Zoho CRM official pricing — Free Edition limits.
- Freshsales official comparison — free users and included features.
- Bitrix24 official pricing — current free-plan users and storage.
- Notion pricing, block usage help and files and media help.
StackPick verdict
The bottom line.
For most people who want a conventional CRM without an immediate subscription, start by testing HubSpot. If you need three free users, compare Zoho CRM and Freshsales. Bitrix24 is worth considering when collaboration tools matter too, but its current free plan is aimed at 1–2 users. Notion suits a solo user who wants a DIY tracker. None of these choices should be called 'best' without checking the exact limits that match your workflow.
Keep exploring
Related software guides
Explore closely related comparisons and practical guides to narrow your shortlist.
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